Field Collection Executive

Looking for a Field Collection Executive role in C-Block Vikas Puri, Delhi? Astute Financial Services is hiring now. There are 4 open positions. The pay goes up to ₹30,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Preferred Experience In : Credit Card, Loan

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets.

What you get

Salary: ₹25,000 – ₹30,000 per month, based on skills and experience.

Skills and qualifications

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Credit Card, Loan
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Preferred Experience In: Credit Card, Loan

Position details

• Work location: C-Block Vikas Puri, Delhi, Delhi
• Employment type: Full time
• Work mode: Work from office
• Openings: 4
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Astute Financial Services.