Female Telecallers

Aswad Overseas wants to bring on a Female Telecallers for its Guindy, Chennai team. The team is filling 2 vacancies. The pay goes up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Languages : Malayalam, Tamil, Kannada, Hindi, English

What you get

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Requirements

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of English, Hindi, Kannada, Malayalam and Tamil
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Malayalam, Tamil, Kannada, Hindi, English
• You are calm under pressure and polite

What the job involves

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Position details

• Location: Guindy, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time

Ready to start? Upload your resume and apply to Aswad Overseas today.