Telecaller

At Finserv is looking for a Telecaller to join its team in Velachery, Chennai. The pay goes up to ₹25,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Ideal for freshers starting their career
• Education: Tenth Pass
• Comfortable with Hindi and English, Complaint handling, Verbal communication, Active listening
• Female Only
• No English required
• Freshers can apply
• You are polite and calm under pressure

What you will do

• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Salary and benefits

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Job at a glance

• Work location: Velachery, Chennai, Tamil Nadu
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Job type: Full time
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to At Finserv today.