Tele Caller

Looking for a Tele Caller role in Salt Lake, Kolkata? Ata Analytiq Pvt Ltd is hiring now. The team is filling 10 vacancies. The pay goes up to ₹30,000/month.

Employer’s description

Us Web Consultant Required For Handling Outbound/Inbound Client Communication, Website Consultation, Lead Conversion, And Sales Coordination For Us-Based Projects. Candidates Must Have Excellent English Communication, Basic Web Knowledge, Convincing Skills, And Ability To Work In Night Shift. Experience Preferred. Type : International, Inbound, Outbound, Sales | Languages : Bengali, Hindi, English

Who can apply

• Open to freshers
• Education: Below 10th
• Comfortable with Bengali, English, Hindi, Inbound, International, Outbound, Sales
• Female Only
• Good English
• Freshers can apply
• Night shift
• Type: International, Inbound, Outbound, Sales
• Languages: Bengali, Hindi, English
• You are patient and customer-first

Salary and benefits

Compensation: ₹15,000 – ₹30,000 per month.

Key responsibilities

In this role, you will:

• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Job details

• Job location: Salt Lake, Kolkata, West Bengal
• Work type: On-site
• Interview: 7:30 PM - 8:30 PM | Monday to Friday
• Job type: Full time
• Vacancies: 10
• Timings: 7:30 PM - 4:30 AM | Monday to Friday

Ready to start? Upload your resume and apply to Ata Analytiq Pvt Ltd today.