Tele Caller

Start your next role as a Tele Caller with Atenas in Himayat Nagar, Hyderabad. 5 candidates will be hired for this role. Freshers can apply. You can earn up to ₹25,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Domestic, Sales, Outbound | Languages : English, Hindi, Telugu | Preferred Experience In : Real Estate

What the job involves

Your main tasks will be to:

• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Outbound, Real Estate, Sales, Telugu
• Basic English
• Freshers can apply
• Type: Domestic, Sales, Outbound
• Languages: English, Hindi, Telugu
• Preferred Experience In: Real Estate
• Someone polite and patient

Salary

You will be paid ₹13,000 – ₹25,000 per month.

Position details

• Location: Himayat Nagar, Hyderabad, Telangana
• Timings: 10.00 AM - 7.00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Work type: On-site
• Job type: Full time

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