Telecaller

Atharv Enterprises is hiring a Telecaller in Kothariya, Rajkot. No experience? You can still apply. You can earn up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• You'll escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Complaint handling, Verbal communication, Active listening, Typing speed
• Basic English
• Freshers can apply
• Someone customer-first and patient

Compensation

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Job at a glance

• Job location: Kothariya, Rajkot, Gujarat
• Job type: Full time
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

Apply today and take the next step in your career with Atharv Enterprises.