Operation Manager

Start your next role as an Operation Manager with Atharv Eye Hospital Private Limited in Rajarhat, Kolkata. Salary is up to ₹35,000/month. 5 candidates will be hired for this role.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Manage Operations, Advanced Excel | Skills Needed : Email

Day-to-day work

Your main tasks will be to:

• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: Advanced Excel, Email, Manage Operations
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Manage Operations, Advanced Excel
• Skills Needed: Email
• Someone calm under pressure and patient

Salary and benefits

You will be paid ₹35,000 per month.

Position details

• Work location: Rajarhat, Kolkata, West Bengal
• Timings: 10:00 AM - 07:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Ready to start? Upload your resume and apply to Atharv Eye Hospital Private Limited today.