Operations Executive

A new Operations Executive role is open at Atharva Computers, Jalna Road, Aurangabad. Salary is up to ₹25,000/month.

Employer’s description

Key Responsibilitiesmanage And Coordinate All Indoor Office Activitiesassist In Strategic Planning And Decision-Making Processesparticipate In And Lead Brainstorming Sessionsanalyze Problems And Provide Logical And Effective Solutionssupport Management In Day-To-Day Operationsprepare Reports, Presentations, And Documentationhandle Internal Clead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Hindi, Marathi, English

Who can apply

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of English, Hindi and Marathi
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, Marathi, English
• You are patient and polite

Pay and perks

Compensation: ₹15,000 – ₹25,000 per month.

Roles and responsibilities

As an Operations Executive, your work will include:

• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Position details

• Work location: Jalna Road, Aurangabad, Maharashtra
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 1

Apply today and take the next step in your career with Atharva Computers.