Tele Caller

Ather Workshop is looking for a Tele Caller to join its team in Sipri Bazar, Jhansi. You can earn up to ₹12,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Active listening, Verbal communication, Typing speed, Complaint handling
• Female Only
• Basic English
• Freshers can apply
• Someone patient and customer-first

What you get

You will be paid ₹10,000 – ₹12,000 per month.

Position details

• Job location: Sipri Bazar, Jhansi, Uttar Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Ather Workshop. It takes less than a minute.