Telecaller

Atithi Care is hiring a Telecaller in Maheshpur, Varanasi. Salary is up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Pay and perks

Compensation: ₹8,000 – ₹12,000 per month.

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Hindi and English, Verbal communication, Active listening and CRM tools
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• You are polite and calm under pressure

Day-to-day work

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Job details

• Location: Maheshpur, Varanasi, Uttar Pradesh
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1

Apply today and take the next step in your career with Atithi Care.