Visa Counsellor

A new Visa Counsellor role is open at Atlantis Visa and Immigration, Race Course, Vadodara. The pay goes up to ₹50,000/month.

Note from the employer

Visa Counsellor. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : English, Gujarati, Hindi

Pay and perks

Compensation: ₹15,000 – ₹50,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Gujarati, Hindi, Inbound, Outbound
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: English, Gujarati, Hindi
• Someone polite and customer-first

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• You'll identify upsell opportunities where relevant.
• You will meet quality, call-handling and satisfaction targets.

Job at a glance

• Work location: Race Course, Vadodara, Gujarat
• Work type: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 1

Ready to start? Upload your resume and apply to Atlantis Visa and Immigration today.