Account / Relationship Management -...

A new Account / Relationship Management -... role is open at Atma Ram Jewellers, Manimajra, Chandigarh. You can earn up to ₹30,000/month.

Employer’s description

Software Working Tagging Product. More Than 2 Years Experience Compulsory. | Languages : English, Hindi, Punjabi

Salary and benefits

The salary for this role is ₹20,000 – ₹30,000 per month.

Key responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.

Eligibility

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Hindi, Punjabi
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi, Punjabi
• A customer-first, calm under pressure attitude

Job details

• Job location: Manimajra, Chandigarh, Chandigarh
• Vacancies: 1
• Work mode: Office-based
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm |Tuesday to Saturday
• Shift: 10.30 to 8.00 pm

If this job suits you, apply now — shortlisted candidates will be contacted by Atma Ram Jewellers.