Supervisor/Manager

Atmiya hospitality services wants to bring on a Supervisor/Manager for its Akota Road, Vadodara team. The team is filling 2 vacancies. Salary is up to ₹17,000/month.

Note from the employer

Responcibility Of Handling Canteen Site,All Management. 1 - 2 Years Experience Compulsory. | Type : Domestic | Marketing | Languages : Gujarati, Hindi, English

What you will do

Your main tasks will be to:

• Follow call scripts and update customers on ticket status.
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Requirements

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Good knowledge of Domestic, English, Gujarati, Hindi and Marketing
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Marketing
• Languages: Gujarati, Hindi, English
• A patient, customer-first attitude

Pay and perks

You will be paid ₹12,000 – ₹17,000 per month.

Quick facts

• Location: Akota Road, Vadodara, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Employment type: Full time
• Timings: 7:00 AM - 7:30 PM | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Atmiya hospitality services.