Ecommerce Account Manager

Start your next role as an Ecommerce Account Manager with Atrey Pharmaceuticals Pvt.Ltd in Aslali, Ahmedabad. The pay goes up to ₹22,000/month. There are 2 open positions.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

What you will do

• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Verbal communication, Complaint handling, Typing speed, Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, patient attitude

Compensation

Salary: ₹10,000 – ₹22,000 per month, based on skills and experience.

Position details

• Location: Aslali, Ahmedabad, Gujarat
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site

Apply today and take the next step in your career with Atrey Pharmaceuticals Pvt.Ltd.