Telecaller

Auram Imigration wants to bring on a Telecaller for its Sector-52, Chandigarh team. Salary is up to ₹25,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

What you get

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: CRM tools, Active listening, Hindi and English, Complaint handling
• Basic English
• Freshers can apply

Job details

• Job location: Sector-52, Chandigarh, Chandigarh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work mode: Office-based
• Employment type: Full time

Click Apply to send your profile to Auram Imigration. It takes less than a minute.