Tele Caller

Autoglobe Solutions Private Limited (Autoaid) wants to bring on a Tele Caller for its HSR Layout Sector 2, Bengaluru team. Freshers can apply. There are 5 open positions. The pay goes up to ₹23,000/month.

Note from the employer

Handle Incoming Calls From Customers Requiring Automobile Assistance. Coordinate With Field Technicians To Facilitate Timely Support. Enter Customer And Service Request Details Accurately Into The Admin Portal. Monitor And Track The Status Of Ongoing Service Requests. Escalate Any Issues, Delays, Or Customer Concerns To The Supervisory Team. Languages : Malayalam, Tamil, Telugu, Kannada, Hindi, English

Compensation

You will be paid ₹17,000 – ₹23,000 per month.

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Kannada, Malayalam, Tamil, Telugu
• Good English
• Freshers can apply
• Languages: Malayalam, Tamil, Telugu, Kannada, Hindi, English
• Someone customer-first and patient

Key responsibilities

As a Tele Caller, your work will include:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Quick facts

• Work location: HSR Layout Sector 2, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday
• Shift: Rotational Shift based | 6 days a week
• Work type: Office-based
• Employment type: Full time
• Vacancies: 5

Apply today and take the next step in your career with Autoglobe Solutions Private Limited (Autoaid).