Tele Caller

Autozang Automotive Solutions has an opening for a Tele Caller based in Tharamani, Chennai. Salary is up to ₹20,000/month. There are 2 open positions.

Employer’s description

Talking To The Customers Who Booked Bike Service And Coordinating With The Teams To Ensure The Bike Is Picked Up. Type : Inbound | Languages : English, Tamil

What we are looking for

• Open to freshers
• Education: 12th Pass
• Good knowledge of English, Inbound and Tamil
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: English, Tamil
• You are polite and calm under pressure

Key responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Salary

Salary: ₹16,000 – ₹20,000 per month, based on skills and experience.

Quick facts

• Location: Tharamani, Chennai, Tamil Nadu
• Work mode: On-site
• Vacancies: 2
• Working hours: 8:00 am - 6:00pm | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Autozang Automotive Solutions reviews applications regularly.