Account / Relationship Management -...

Av Autotech is looking for an Account / Relationship Management -... to join its team in Kharadi, Pune. There are 2 open positions. Great for first-time job seekers. Salary is up to ₹20,000/month.

In the employer’s words

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services.

Salary and benefits

The salary for this role is ₹15,000 – ₹20,000 per month.

What you will do

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Good knowledge of Hindi and English, Active listening, Complaint handling and CRM tools
• Good English
• Freshers can apply

Quick facts

• Work location: Kharadi, Pune, Maharashtra
• Work mode: Work from office
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 2
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Av Autotech reviews applications regularly.