Field Collection Executive

Avant Career Private Limited has an opening for a Field Collection Executive based in Agra. 2 candidates will be hired for this role. The pay goes up to ₹20,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Key responsibilities

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Compensation

Compensation: ₹18,000 – ₹20,000 per month.

Requirements

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of Hindi and English, CRM tools, Complaint handling and Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone patient and customer-first

Quick facts

• Location: Agra, Uttar Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 2
• Work type: Work from office

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