Field Collection Executive

Join Avant Career Private Limited as a Field Collection Executive in Purana Kanpur, Kanpur. There are 2 open positions. The pay goes up to ₹20,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What you get

You will be paid ₹18,000 – ₹20,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Candidate profile

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of Complaint handling, Verbal communication, Active listening and CRM tools
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are polite and customer-first

Position details

• Work location: Purana Kanpur, Kanpur, Uttar Pradesh
• Vacancies: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Avant Career Private Limited reviews applications regularly.