Field Collection Executive

Start your next role as a Field Collection Executive with Avant Career Private Limited in Civil Lines, Kanpur. Salary is up to ₹27,000/month. There are 2 open positions.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Should Have : Bike

Candidate profile

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with Bike
• Male Only
• Basic English
• Own bike
• 1 - 2 Years Experience Compulsory.
• Should Have: Bike
• A patient, polite attitude

Key responsibilities

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Salary

The salary for this role is ₹24,000 – ₹27,000 per month.

Job details

• Location: Civil Lines, Kanpur, Uttar Pradesh
• Vacancies: 2
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Avant Career Private Limited reviews applications regularly.