Field Collection Executive

Looking for a Field Collection Executive role in Patna? Avant Career Private Limited is hiring now. There are 2 open positions. The pay goes up to ₹26,000/month.

Employer’s description

Field Collection. 1 - 2 Years Experience Compulsory.

What you get

Compensation: ₹22,000 – ₹26,000 per month.

What the job involves

• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of Verbal communication, Typing speed, Complaint handling and Hindi and English
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, calm under pressure attitude

Job at a glance

• Work location: Patna, Bihar
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 2
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Avant Career Private Limited reviews applications regularly.