Field Collection Executive

A new Field Collection Executive role is open at Avant Career Private Limited, Sitamarhi. The pay goes up to ₹15,000/month. There are 10 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Salary

The salary for this role is ₹12,000 – ₹15,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Active listening, Complaint handling, Typing speed, Verbal communication
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, patient attitude

What the job involves

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Position details

• Location: Sitamarhi, Bihar
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10

Apply today and take the next step in your career with Avant Career Private Limited.