Recovery Team Leader

A new Recovery Team Leader role is open at Avant Career Private Limited, Sector 48 - Gurgaon, Delhi. The team is filling 10 vacancies. Salary is up to ₹30,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Type : Outbound | Languages : Hindi, English

Your responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.

What we are looking for

• 2+ years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi and Outbound
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Hindi, English
• Someone polite and patient

What you get

Compensation: ₹25,000 – ₹30,000 per month.

Job details

• Location: Sector 48 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10

Interested? Apply now on BetterJobs with your resume — Avant Career Private Limited reviews applications regularly.