Senior Executive

Join Avant Career Private Limited as a Senior Executive in Preet Vihar, Delhi. 2 candidates will be hired for this role. The pay goes up to ₹35,000/month.

Employer’s description

Good Communication Skills Customer Service Orientation Basic Knowledge Of Skincare Treatments And Products Problem-Solving Ability Reporting And Follow-Up Management Ability To Work With Doctors And Clinic Staff. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Salary

You will be paid ₹30,000 – ₹35,000 per month.

Day-to-day work

As a Senior Executive, your work will include:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.

Eligibility

• At least 2 years of relevant experience
• Graduate or equivalent
• Comfortable with English, Hindi
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are polite and calm under pressure

Job at a glance

• Location: Preet Vihar, Delhi, Delhi
• Working hours: 10:00 AM -7:00 PM | Monday to Saturday
• Vacancies: 2
• Interview timings: 11:00 AM - 3:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time

Click Apply to send your profile to Avant Career Private Limited. It takes less than a minute.