Team Leader

Avant Career Private Limited is looking for a Team Leader to join its team in Preet Vihar, Delhi. There are 6 open positions. The pay goes up to ₹35,000/month.

In the employer’s words

Good Communication Skills Customer Service Orientation Basic Knowledge Of Skincare Treatments And Products Problem-Solving Ability Reporting And Follow-Up Management Ability To Work With Doctors And Clinic Staff. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Candidate profile

• 2+ years of experience in a similar role
• Education: Graduate
• Comfortable with English, Hindi, Sales
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• A calm under pressure, patient attitude

What you get

You will be paid ₹30,000 – ₹35,000 per month.

Your responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Quick facts

• Location: Preet Vihar, Delhi, Delhi
• Work type: Work from office
• Employment type: Full time
• Vacancies: 6
• Interview: 11:00 AM - 3:00 PM | Monday to Saturday
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Avant Career Private Limited reviews applications regularly.