Customer Support

Aventra Global Staffing Solutions Pvt Ltd wants to bring on a Customer Support for its T.Nagar, Chennai team. The team is filling 15 vacancies. Salary is up to ₹20,000/month.

Note from the employer

Hiring For Costumer Support And Telesales. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales

Salary and benefits

The salary for this role is ₹18,000 – ₹20,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Outbound, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales
• Someone patient and polite

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Position details

• Job location: T.Nagar, Chennai, Tamil Nadu
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 15
• Work mode: On-site
• Job type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Ready to start? Upload your resume and apply to Aventra Global Staffing Solutions Pvt Ltd today.