Telecaller

Join Avi hostel & Pg as a Telecaller in South Extension Part 1, Delhi. Salary is up to ₹15,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, Active listening, CRM tools and Typing speed
• Basic English
• Freshers can apply
• Someone patient and customer-first

Day-to-day work

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Compensation

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Quick facts

• Location: South Extension Part 1, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 1

Click Apply to send your profile to Avi hostel & Pg. It takes less than a minute.