Telecaller

Avn Consultancy Services Pvt Ltd has an opening for a Telecaller based in Sector 62 - Noida, Delhi. The pay goes up to ₹20,000/month. 30 candidates will be hired for this role.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Outbound, Inbound, Domestic | Languages : Hindi, English

What you will do

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Hindi, English

What you get

The salary for this role is ₹15,000 – ₹20,000 per month.

Quick facts

• Work location: Sector 62 - Noida, Delhi, Delhi
• Employment type: Full time
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday
• Openings: 30
• Work type: On-site
• Interview: 10:00 AM - 6:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Avn Consultancy Services Pvt Ltd.