Operation Manager

A new Operation Manager role is open at Avneesh Kumar (M/S Brand Com Solution), Khurram Nagar, Lucknow. You can earn up to ₹20,000/month. The team is filling 5 vacancies.

Note from the employer

Responsible For Handling Team. Manage Day To Day Operations. Monitor Targets And Performance. Taking Regular Updates. 1 - 2 Years Experience Compulsory. | Skills Needed : Email, Computer | Basic Excel, Advanced Excel, MS Power Point

Roles and responsibilities

• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

What you get

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Requirements

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of Advanced Excel, Basic Excel, Computer, Email and Ms Power Point
• Good English
• 1 - 2 Years Experience Compulsory.
• Skills Needed: Email, Computer
• Basic Excel, Advanced Excel, MS Power Point
• You are customer-first and patient

Quick facts

• Location: Khurram Nagar, Lucknow, Uttar Pradesh
• Openings: 5
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Work from office
• Job type: Full time

Apply today and take the next step in your career with Avneesh Kumar (M/S Brand Com Solution).