Bpo Telecalling

Avni Financial Services is looking for a Bpo Telecalling to join its team in Karkardooma, Delhi. 30 candidates will be hired for this role. The pay goes up to ₹36,000/month.

Employer’s description

Generate Sales By Making Outbound Calls For Personal Loan And Overdraft Products. Educate Customers About Product Features And Offers, Qualify Leads, Maintain Customer Data, And Build Strong Customer Relationships Through Effective Communication.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with CRM tools, Complaint handling, Typing speed, Verbal communication
• Basic English
• Freshers can apply
• Someone polite and calm under pressure

What the job involves

Here is what a typical day looks like:

• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Salary

Compensation: ₹15,500 – ₹36,000 per month.

Position details

• Work location: Karkardooma, Delhi, Delhi
• Work mode: Work from office
• Shift: 10:30 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30

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