Operation Executive

Avni Group Of Industries is looking for an Operation Executive to join its team in BJB Nagar, Bhubaneswar. Great for first-time job seekers. The team is filling 30 vacancies. Salary is up to ₹30,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Basic Excel, Advanced Excel, MS Word, Manage Operations, MS Power Point | Skills Needed : Email, Tally, Computer

Requirements

• Ideal for freshers starting their career
• Graduate or equivalent
• Comfortable with Advanced Excel, Basic Excel, Computer, Email, Manage Operations, Ms Power Point, Ms Word, Tally
• Basic English
• Freshers can apply
• Basic Excel, Advanced Excel, MS Word, Manage Operations, MS Power Point
• Skills Needed: Email, Tally, Computer

What you will do

In this role, you will:

• Meet quality, call-handling and satisfaction targets.
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

Salary

The salary for this role is ₹10,000 – ₹30,000 per month.

Job details

• Job location: BJB Nagar, Bhubaneswar, Odisha
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 30
• Timings: 10:00 AM - 07:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Avni Group Of Industries.