Calling Executive

Avnialina Management Consultants Private Limited has an opening for a Calling Executive based in Karkardooma, Delhi. Salary is up to ₹34,000/month. The team is filling 30 vacancies. Freshers can apply.

Note from the employer

Handle Outbound Calls And Explain Personal Loan Products And Services. Pitch Personal Loan/Overdraft Offers To Customers And Generate Leads. Collect And Update Customer Information And Other Relevant Details. Understand Customer Needs By Asking The Right Questions. Must Have Good Communication Skills.

Compensation

The salary for this role is ₹14,000 – ₹34,000 per month.

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Verbal communication, Hindi and English, Active listening, Complaint handling
• Basic English
• Freshers can apply
• A patient, polite attitude

What you will do

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Job details

• Work location: Karkardooma, Delhi, Delhi
• Shift: 10:30 AM - 7:00 PM | Monday to Saturday
• Work type: On-site
• Interview: 12:00 PM - 5:00 PM | Monday to Saturday
• Vacancies: 30
• Job type: Full time

Ready to start? Upload your resume and apply to Avnialina Management Consultants Private Limited today.