Loan Advisor

Avnialina Management Consultants Private Limited is hiring a Loan Advisor in Karkardooma, Delhi. Salary is up to ₹38,000/month. There are 30 open positions.

Note from the employer

Handle Outbound Calls To Explain Personal Loan And Overdraft Products Professionally. Pitch Offers To Generate Qualified Leads, Collect And Update Customer Details, And Understand Requirements Through Effective Questioning And Active Listening. Candidate Must Have Strong Communication Skills, Confidence In Customer Handling, And Experience In Cold. 1 - 2 Years Experience Compulsory.

Salary and benefits

You will be paid ₹21,000 – ₹38,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Skills: Typing speed, Verbal communication, CRM tools, Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and patient

What the job involves

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.

Job details

• Work location: Karkardooma, Delhi, Delhi
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Vacancies: 30
• Employment type: Full time
• Shift: 10:30 AM - 7:00 PM | Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Avnialina Management Consultants Private Limited reviews applications regularly.