Loan Sales Team Leader

Join Avnialina Management Consultants Private Limited as a Loan Sales Team Leader in Karkardooma, Delhi. Salary is up to ₹53,000/month. There are 30 open positions.

Employer’s description

Team Handling. Must Have Experience In Loan/Overdraft Telesales. Handling The Clients And The Leads Generated By The Team. Following Up With The Clients Regarding Their Case And Other Procedures. Resolving Queries And Issues Related To The Products And Services. Must Have Experience In Team Handling As Well As Cold Calling.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Typing speed, Complaint handling, CRM tools, Verbal communication
• Basic English
• Freshers can apply
• Someone patient and calm under pressure

Salary and benefits

Salary: ₹27,000 – ₹53,000 per month, based on skills and experience.

Key responsibilities

• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Position details

• Job location: Karkardooma, Delhi, Delhi
• Job type: Full time
• Openings: 30
• Shift: 10:30 AM - 7:00 PM | Monday to Saturday
• Work mode: Office-based
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Avnialina Management Consultants Private Limited.