Personal Loan Team Leader

Looking for a Personal Loan Team Leader role in Karkardooma, Delhi? Avnialina Management Consultants Private Limited is hiring now. Great for first-time job seekers. The team is filling 5 vacancies. Salary is up to ₹43,000/month.

Note from the employer

Team Handling. Must Have Experience In Loan/Overdraft Telesales. Handling The Clients And The Leads Generated By The Team. Following Up With The Clients Regarding Their Case And Other Procedures. Resolving Queries And Issues Related To The Products And Services. Must Have Experience In Team Handling As Well As Cold Calling.

Key responsibilities

In this role, you will:

• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Complaint handling, CRM tools, Verbal communication, Hindi and English
• Basic English
• Freshers can apply
• A calm under pressure, patient attitude

What you get

Compensation: ₹25,000 – ₹43,000 per month.

Quick facts

• Location: Karkardooma, Delhi, Delhi
• Working hours: 10:30 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Openings: 5
• Job type: Full time
• Work mode: Work from office

Ready to start? Upload your resume and apply to Avnialina Management Consultants Private Limited today.