Personal Loan Team Leader

Avnialina Management Consultants Private Limited has an opening for a Personal Loan Team Leader based in Karkardooma, Delhi. 10 candidates will be hired for this role. You can earn up to ₹64,000/month.

Note from the employer

Team Handling. Must Have Experience In Loan/Overdraft Telesales. Handling The Clients And The Leads Generated By The Team. Following Up With The Clients Regarding Their Case And Other Procedures. Resolving Queries And Issues Related To The Products And Services. Must Have Experience In Team Handling As Well As Cold Calling. 1 - 2 Years Experience Compulsory.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Complaint handling, Hindi and English, Typing speed, Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are polite and calm under pressure

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

What you get

The salary for this role is ₹35,000 – ₹64,000 per month.

Job details

• Location: Karkardooma, Delhi, Delhi
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Openings: 10
• Working hours: 10:30 AM - 7:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time

Ready to start? Upload your resume and apply to Avnialina Management Consultants Private Limited today.