Personal Loan Team Leader

Avnialina Management Consultants Private Limited is hiring a Personal Loan Team Leader in Karkardooma, Delhi. There are 30 open positions. You can earn up to ₹60,000/month. No experience? You can still apply.

Note from the employer

Monitor Leads & Ensure Timely Follow-Ups. Experienced In Loan/Overdraft Telesales, Cold Calling, & Conversions. Lead Team To Enhance Performance. Track Performance & Achieve Sales Targets. Prepare Reports On Productivity & Results. Resolve Queries & Ensure Satisfaction. Boost Conversions Through Sales Strategies. Coordinate For Smooth Processing.

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

What you get

Salary: ₹28,000 – ₹60,000 per month, based on skills and experience.

Requirements

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Active listening, Typing speed, CRM tools, Verbal communication
• Basic English
• Freshers can apply
• You are calm under pressure and customer-first

Quick facts

• Work location: Karkardooma, Delhi, Delhi
• Vacancies: 30
• Work type: Office-based
• Interview timings: 12:00 PM - 5:00 PM | Monday to Saturday
• Timings: 10:30 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Avnialina Management Consultants Private Limited reviews applications regularly.