Personal Loan Team Leader

A new Personal Loan Team Leader role is open at Avnialina Management Consultants Private Limited, Karkardooma, Delhi. You can earn up to ₹45,000/month. The team is filling 5 vacancies.

In the employer’s words

Monitor Leads & Ensure Timely Follow-Ups. Experienced In Loan/Overdraft Telesales, Cold Calling, & Conversions. Lead Team To Enhance Performance. Track Performance & Achieve Sales Targets. Prepare Reports On Productivity & Results. Resolve Queries & Ensure Satisfaction. Boost Conversions Through Sales Strategies. Coordinate For Smooth Processing.

Who can apply

• Open to freshers
• Education: 12th Pass
• Comfortable with Complaint handling, Typing speed, Hindi and English, Verbal communication
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Day-to-day work

As a Personal Loan Team Leader, your work will include:

• You'll escalate complex cases to the right team within the SLA.
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Salary

You will be paid ₹20,000 – ₹45,000 per month.

Job details

• Job location: Karkardooma, Delhi, Delhi
• Job type: Full time
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Work type: On-site
• Working hours: 10:30 AM - 7:00 PM | Monday to Saturday
• Openings: 5

Interested? Apply now on BetterJobs with your resume — Avnialina Management Consultants Private Limited reviews applications regularly.