Personal Loan Team Leader

Avnialina Management Consultants Private Limited is looking for a Personal Loan Team Leader to join its team in Karkardooma, Delhi. Salary is up to ₹43,000/month. Great for first-time job seekers. 5 candidates will be hired for this role.

Employer’s description

Team Handling. Must Have Experience In Loan/Overdraft Telesales. Handling The Clients And The Leads Generated By The Team. Following Up With The Clients Regarding Their Case And Other Procedures. Resolving Queries And Issues Related To The Products And Services. Must Have Experience In Team Handling As Well As Cold Calling.

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Hindi and English, Active listening, CRM tools, Complaint handling
• Basic English
• Freshers can apply
• Someone polite and calm under pressure

What you get

Compensation: ₹24,500 – ₹43,000 per month.

Job at a glance

• Work location: Karkardooma, Delhi, Delhi
• Work mode: On-site
• Job type: Full time
• Vacancies: 5
• Interview: 12:00 PM - 5:00 PM | Monday to Saturday
• Timings: 10:30 AM - 7:00 PM | Monday to Saturday

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