Personal Loan Team Leader

Avnialina Management Consultants Private Limited is looking for a Personal Loan Team Leader to join its team in Karkardooma, Delhi. The pay goes up to ₹35,000/month. There are 30 open positions. Great for first-time job seekers.

Note from the employer

Team Handling. Must Have Experience In Loan/Overdraft Telesales. Handling The Clients And The Leads Generated By The Team. Following Up With The Clients Regarding Their Case And Other Procedures. Resolving Queries And Issues Related To The Products And Services. Must Have Experience In Team Handling As Well As Cold Calling.

Key responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets.
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Active listening, CRM tools, Typing speed, Hindi and English
• Good English
• Freshers can apply
• A customer-first, calm under pressure attitude

Salary

Compensation: ₹23,000 – ₹35,000 per month.

Job details

• Work location: Karkardooma, Delhi, Delhi
• Work mode: Work from office
• Vacancies: 30
• Timings: 10:30 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Employment type: Full time

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