Personal Loan Team Leader

Avnialina Management Consultants Private Limited wants to bring on a Personal Loan Team Leader for its Karkardooma, Delhi team. There are 30 open positions. The pay goes up to ₹55,000/month.

In the employer’s words

Team Handling. Must Have Experience In Loan/Overdraft Telesales. Handling The Clients And The Leads Generated By The Team. Following Up With The Clients Regarding Their Case And Other Procedures. Resolving Queries And Issues Related To The Products And Services. Must Have Experience In Team Handling As Well As Cold Calling.

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Typing speed, Hindi and English, Active listening and Verbal communication
• Basic English
• Freshers can apply
• Someone patient and polite

Compensation

The salary for this role is ₹30,000 – ₹55,000 per month.

What you will do

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

Job details

• Location: Karkardooma, Delhi, Delhi
• Timings: 10:30 AM - 7:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 30
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Avnialina Management Consultants Private Limited today.