Team Leader

Avnialina Management Consultants Private Limited has an opening for a Team Leader based in Karkardooma, Delhi. You can earn up to ₹42,000/month. 5 candidates will be hired for this role.

Employer’s description

Team Handling In Loan Sales. Must Have Experience In Personal Loan/Overdraft Tele-Sales. Handling The Clients And The Leads Generated By The Team. Following Up With The Clients Regarding Their Cases And Other Procedures. Resolving Queries And Issues Related To The Products And Services. Must Have Experience In Team Handling As Well As Cold Calling. 1 - 2 Years Experience Compulsory.

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Salary

The salary for this role is ₹30,000 – ₹42,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Typing speed, Hindi and English, CRM tools, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone patient and calm under pressure

Quick facts

• Location: Karkardooma, Delhi, Delhi
• Job type: Full time
• Vacancies: 5
• Shift: 10:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 12:00 PM - 5:00 PM | Monday to Saturday
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Avnialina Management Consultants Private Limited reviews applications regularly.