Team Leader

Avnialina Management Consultants Private Limited wants to bring on a Team Leader for its Karkardooma, Delhi team. 3 candidates will be hired for this role. The pay goes up to ₹51,000/month.

In the employer’s words

Team Handling. Must Have Experience In Loan/Overdraft Telesales. Handling The Clients And The Leads Generated By The Team. Following Up With The Clients Regarding Their Case And Other Procedures. Resolving Queries And Issues Related To The Products And Services. Must Have Experience In Team Handling As Well As Cold Calling. 1 - 2 Years Experience Compulsory.

Salary

Salary: ₹26,000 – ₹51,000 per month, based on skills and experience.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Typing speed, Active listening, Complaint handling, CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone polite and calm under pressure

Day-to-day work

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.

Quick facts

• Job location: Karkardooma, Delhi, Delhi
• Vacancies: 3
• Interview: 12:00 PM - 5:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 10:30 AM - 7:00 PM | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Avnialina Management Consultants Private Limited reviews applications regularly.