Team Leader

Avnialina Management Consultants Private Limited has an opening for a Team Leader based in Karkardooma, Delhi. The team is filling 15 vacancies. You can earn up to ₹50,000/month.

Employer’s description

Monitor Leads & Ensure Timely Follow-Ups. Experienced In Loan/Overdraft Telesales, Cold Calling, & Conversions. Lead Team To Enhance Performance. Track Performance & Achieve Sales Targets. Prepare Reports On Productivity & Results. Resolve Queries & Ensure Satisfaction. Boost Conversions Through Sales Strategi. 1 - 2 Years Experience Compulsory. | Languages : English

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• You are polite and calm under pressure

Key responsibilities

In this role, you will:

• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• You'll resolve queries and complaints with patience and accuracy.
• You'll escalate complex cases to the right team within the SLA.

Salary and benefits

Salary: ₹22,000 – ₹50,000 per month, based on skills and experience.

Job at a glance

• Job location: Karkardooma, Delhi, Delhi
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 15

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