Team Leader

Start your next role as a Team Leader with Avnialina Management Consultants Private Limited in Karkardooma, Delhi. You can earn up to ₹40,000/month. No experience? You can still apply. 4 candidates will be hired for this role.

Employer’s description

Monitor Leads & Ensure Timely Follow-Ups. Experienced In Loan/Overdraft Telesales, Cold Calling, & Conversions. Lead Team To Enhance Performance. Track Performance & Achieve Sales Targets. Prepare Reports On Productivity & Results. Resolve Queries & Ensure Satisfaction. Boost Conversions Through Sales Strategies. Coordinate For Smooth Processing.

What you will do

As a Team Leader, your work will include:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Typing speed, Complaint handling, CRM tools, Active listening
• Basic English
• Freshers can apply
• Someone polite and customer-first

Compensation

Compensation: ₹22,000 – ₹40,000 per month.

Quick facts

• Job location: Karkardooma, Delhi, Delhi
• Working hours: 10:30 AM - 7:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 4
• Interview timings: 11:30 AM - 5:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Avnialina Management Consultants Private Limited.