Team Leader Loan Sales

Join Avnialina Management Consultants Private Limited as a Team Leader Loan Sales in Karkardooma, Delhi. There are 15 open positions. Salary is up to ₹60,000/month.

Note from the employer

Team Handling. Must Have Experience In Loan/Overdraft Telesales. Handling The Clients And The Leads Generated By The Team. Following Up With The Clients Regarding Their Case And Other Procedures. Resolving Queries And Issues Related To The Products And Services. Must Have Experience In Team Handling As Well As Cold Calling. 1 - 2 Years Experience Compulsory.

Pay and perks

You will be paid ₹37,000 – ₹60,000 per month.

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Active listening, Hindi and English, Verbal communication and Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.

Quick facts

• Job location: Karkardooma, Delhi, Delhi
• Employment type: Full time
• Vacancies: 15
• Work mode: Work from office
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Timings: 10:30 AM - 7:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Avnialina Management Consultants Private Limited today.