Team Leader Loan Sales

Avnialina Management Consultants Private Limited is hiring a Team Leader Loan Sales in Karkardooma, Delhi. Salary is up to ₹40,000/month. 30 candidates will be hired for this role.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Active listening, Verbal communication, CRM tools and Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.

Key responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

What you get

The salary for this role is ₹25,000 – ₹40,000 per month.

Job details

• Location: Karkardooma, Delhi, Delhi
• Work type: On-site
• Working hours: 10:30 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Vacancies: 30
• Employment type: Full time

Ready to start? Upload your resume and apply to Avnialina Management Consultants Private Limited today.