Team Leader Loan Sales

Avnialina Management Consultants Private Limited wants to bring on a Team Leader Loan Sales for its Karkardooma, Delhi team. There are 5 open positions. No experience? You can still apply. The pay goes up to ₹60,000/month.

Note from the employer

Team Handling. Must Have Experience In Loan/Overdraft Telesales. Handling The Clients And The Leads Generated By The Team. Following Up With The Clients Regarding Their Case And Other Procedures. Resolving Queries And Issues Related To The Products And Services. Must Have Experience In Team Handling As Well As Cold Calling.

Compensation

The salary for this role is ₹34,000 – ₹60,000 per month.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Complaint handling, Verbal communication, Hindi and English, Typing speed
• Basic English
• Freshers can apply

Key responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Job at a glance

• Work location: Karkardooma, Delhi, Delhi
• Shift: 10:30 AM - 7:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Vacancies: 5
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday

Click Apply to send your profile to Avnialina Management Consultants Private Limited. It takes less than a minute.