Team Leader Personal Loan

Join Avnialina Management Consultants Private Limited as a Team Leader Personal Loan in Karkardooma, Delhi. There are 30 open positions. Salary is up to ₹45,000/month.

Employer’s description

Team Handling. Must Have Experience In Personal Loan/Overdraft Telesales. Handling The Clients And The Leads Generated By The Team. Following Up With The Clients Regarding Their Case And Other Procedures. Resolving Queries And Issues Related To The Products And Services. Must Have Experience In Team Handling As Well As Cold Calling. 1 - 2 Years Experience Compulsory.

Compensation

Salary: ₹26,000 – ₹45,000 per month, based on skills and experience.

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Active listening, CRM tools, Complaint handling, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and polite

Day-to-day work

As a Team Leader Personal Loan, your work will include:

• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Quick facts

• Job location: Karkardooma, Delhi, Delhi
• Openings: 30
• Work mode: On-site
• Employment type: Full time
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Timings: 10:30 AM - 7:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Avnialina Management Consultants Private Limited.